I will conclude this post with the steps I took to get the CRM Client for Office Outlook running over the VPN.
- On the Client machine. Navigate to C:\Windows\System32\drivers\etc
- Open the file "hosts" with notepad.
- Add an entry with the CRM server name and the IP address in the following format
servername (HIT TAB) IP address.
- Save the file.
CRM Client must now connect successfully to the Server. The above steps confirms that NSLOOKUP command to the CRM Server works fine with correct resolution.