Sunday, January 5, 2014

How to fix: 'The page cannot be displayed' when you browse the Report Server URL

I was at it for hours and every time I tried to browse the URL http://[servername]/ReportServer I was disappointed. The Report Server Logs (at C:\Program Files\Microsoft SQL Server\MSRS10_50.\ReportingService\Logs) says the User does not has access to Report Server Database. Tried all the obvious options:
  1. Checked if SQL Server Reporting Services is started.
  2. Checked if the report server service account user has access to ReportServer database.
  3. Restarted the server (most of the times this is your best resort)
But nothing worked.

You can resolve the issue by following these steps:

1. Open the rsreportserver.config file with a text editor
2. Search for the "SecureConnectionLevel" string.
3. Once found, You should have the related "Value" set to "2"; change it from "2" to "0".

Change the line: [Add Key="SecureConnectionLevel" Value="2"]
To be: [Add Key="SecureConnectionLevel" Value="0"]

For SQL Server 2008 R2, rsreportserver.config default location is:
C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer

For SQL Server 2012:
C:\Program Files\Microsoft SQL Server\MSRS11.MSSQLSERVER\Reporting Services\ReportServer