How to fix: Access denied error on Dynamics CRM

When you receive an access denied error on the CRM screen and you want to find out what really failed?

Download the error log file and fetch the following details:

OwnerID, CallingUserID, ObjectTypeCode and ObjectID.

Get on to your SQL Server and analyse the error details using the below queries.

This will give you an idea why did it fail.

SELECT fullname FROM SystemUser Where SystemUserId = 'ownerid'

SELECT fullname FROM SystemUser Where SystemUserId = 'callinguserid'

SELECT ObjectTypeCode,* FROM ENTITYVIEW where ObjectTypeCode = ''

SELECT entityID, * FROM entity WHERE entityId = 'objectid'

How to resolve "The account specified to run the Microsoft Dynamics CRM application does not have Performance Counter permissions"

or

"The account specified to run the Microsoft Dynamics CRM Asynchronous service does not have Performance Counter permissions"

You might have come across these errors during the installation of Dynamics CRM on the System Checks screen as shown below.

Resolution:

• Open Computer Management.
• Expand Local Users and Groups
• Select Groups
• Double click Performance Log Users and add those users into this group
• Gp back to Dynamics CRM installation. Click Back on the System Checks screen and then Next

You should be good to go!

PS: I was installing CRM 2013 on Windows Server 2012 R2

Can a user licensed with a CAL access multiple instances of Dynamics CRM?

The answer is yes!

As per Microsoft Dynamics CRM 2015 Licensing Guide, "A user or device licensed with a CAL may access any number of instances of Microsoft Dynamics CRM 2015 or earlier versions running on the organization’s servers."

Download the Licensing Guide here: http://download.microsoft.com/download/E/E/A/EEA7C859-6B4F-40B6-9AE7-CF8C07CA64BB/MicrosoftDynamicsCRM2015On-PremisesLicensingandPricingGuide.pdf

Integration of multiple Dynamics GP Companies to a single Microsoft Dynamics CRM Organization

We recently had to ponder upon this scenario to integrate multiple GP companies to single instance of Dynamics CRM organization. With some looking around I found a blood which gives you confidence that it can be done however, the implementer needs to be considerate.

Thehetz very nicely explains the 2 scenarios and their pros and cons.

I would ask you to have a look at the blog post by clicking here.

I'm still trying to get hands on an official Microsoft document that explains how this could be achieved, or will have to give it a shot and test it myself.

I'll keep you posted if and when I have something to share.

What's compatible with Dynamics CRM 2013 and what's not?

Microsoft has come up with a great KB article with the most recent compatibility tests performed and supported releases. It includes the compatibility results with the following products:

• Windows Server
• SQL Server
• Office
• Office for Mac
• Internet Explorer
• Internet Information Services (IIS)
• Exchange Server
• CRM Outlook Client
• Apple OS X Yosemite