Field Service pricing vs ERP pricing: How to turn off the Clash

In Dynamics 365 Field Service, pricing and cost can be calculated by Field Service itself (using features like price lists, products, services, agreement pricing, etc. within Field Service). However if you'd like, you can always disable it.

This happened in one of our environments that a solution dependency was created. When I looked, there was a solution installed with the name: msdyn_FieldServiceDisablePricingComponents

I tried looking at sources from where I can download and install this solution. However, this simple setting in Field Service solves it.

When people say “install the Field Service Disable Pricing Components solution”, they’re usually referring to a built-in capability controlled by Field Service Settings, not a separate managed solution you import into Dataverse.

The practical outcome:

• Field Service stops calculating price and/or cost
• Another system becomes the source of truth (e.g., Project Operations, Finance & Operations, or an ERP)

Prerequisites

Before you change settings, make sure you have:

• Administrator rights to the Power Platform environment (System Administrator / Field Service Admin equivalent).
• Dynamics 365 Field Service installed in the environment.
• Access to the Field Service app and the Settings area.

Step-by-step: Disable pricing components

Step 1: Sign in

• Open the browser.
• Sign in to your Dynamics 365 Field Service instance.
  

Step 2: Open Field Service Settings

• Go to the Field Service app.
• In the sitemap (left navigation), switch to Settings (typically near the bottom).
• Under General, select Field Service Settings.

Step 3: Change Work Order / Booking pricing options

• Open the Work Order / Booking tab.
• Update these settings:
• Calculate Price = No
• Calculate Cost = No
• Select Save & Close.

That’s it—Field Service will stop calculating those values internally.