How to fix: The resource you are looking for has been removed in CRM 2013

During the installation of Microsoft Dynamics CRM 2013 Server, I received the following error message:

Module IIS Web Core
Notification MapRequestHandler
HandlerStaticFile
Error Code 0x80070002

Requested URL
http://localhost:5555/****/{635427333390000809}/WebResources/msdyn_/PersonalWall.htm

Physical Path
C:\Program Files\Microsoft Dynamics CRM\CRMWeb\****\{635427333390000809}\WebResources\msdyn_\PersonalWall.htm

Logon Method Negotiate

Cause
Apparently, this is because the IIS URL Rewrite module is not rewriting the URL correctly. CRM creates rules within the rewrite module; for FederationMetadata and WebResourcesRule.

One of these rules is to load the handlers/FederationMetadata.ashx when Federation Metadata/2007-06/FederationMetadata.xml is requested.

We have to check if the URL Re-write module is available in IIS on the CRM website and if the re-write rules are present. If the re-writing rule is present then URL Re-write is corrupt and we need to re-install it.

Resolution

• Navigate to Add/Remove programs
• Identify Microsoft URL Rewrite Module and uninstall it
• To re-install the module locate rewrite_1.1_amd64_rtw file in the CRM 2013 Server installation folder “UrlRewriteModule”

This is also true for CRM 2011 just in case you have similar installation issues with CRM 2011.